Your Spa Visit

Bookings: We recommend that all treatments are booked in advance - please call 01371 878989

Mobile Phones: Please help us maintain tranquility in the spa by switching all mobile phones off or to silent

Children: We take great care in delivering a tranquil environment. Please make arrangements that allow you and other clients to benefit fully from your treatment. If you do bring your children, please call The Retreat Spa beforehand to let us know as there may be relaxing treatments in progress

Parking: We have ample FREE onsite parking

Before Your Treatment: Please inform your therapist of any medical condition prior to any Holistic treatment

Health: The Retreat is a strictly smoke and vape free Spa.

Reservations/Cancellations: We understand that sometimes you need to change your schedule. We kindly ask that you give us 24 hours notice so that someone else may visit us. If you fail to turn up for your treatment without informing us you may be charged for your treatment

Late Arrivals: Late arrivals will determine the length of your treatment. Your service will end on time to ensure that the next client is not inconvenienced

Gift Vouchers: Gift vouchers are valid for 6 months and are non-refundable. They cannot be exchanged for cash or products. It may be possible to extend the life of your gift voucher by up to 4 weeks for a £5 fee if you phone The Retreat Spa before the voucher expires.

Your Spa Visit: To maintain water quality hot tub access must be pre-booked by groups and individuals. Guests must shower before entering the hot tub. All guests should bring swimwear. Please be aware the spa is for guests aged 16 or over. Alcoholic beverages will be served to guests 18 and over.

Payment: Credit card details and a deposit are required at the time of booking to confirm your reservation. All other treatments must be paid for on departure.

Valuables: We suggest you leave valuables at home. All care will be taken, but The Retreat Spa cannot take responsibility for valuables left in our rooms

Getting Here: The Retreat is situated in a beautiful, relaxing, rural location at Marks Farm, off The Broadway, just outside the town of Great Dunmow. Click here to see a detailed Google map. The Retreat Beauty & Holistic Spa, Marks Farm, The Broadway, Dunmow, Essex, CM6 3BQ

Opening Hours: Monday 10 - 4 | Tuesday 9 - 5 | Wednesday 9 - 8 | Thursday 10 - 8 | Friday 9 - 5.30 | Saturday 9 - 4 | Sunday 10 - 4

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